What does a Professional Organizer do?

A Professional Organizer helps you organize any room or space in your home or office, creating tailored systems to ensure optimal flow and efficiency. This includes helping you declutter and supporting your decision making around which items to keep and which to discard.

What is the process if I decide to go ahead?

After an initial phone discussion about your needs, we’ll come and assess the space you want organised. We’ll discuss your goals, budget, style and timelines, and take photos and measurements. We’ll decide together on how to move forward. This one-hour assessment costs $100 if performed Monday to Friday, or $120 for a Saturday appointment. Payment needs to be made in advance to confirm your booking. Payments are non-refundable in the event of a cancellation less than 48 hours before the booking.

Why do I need an assessment?

We need to see and measure the space that needs to be organised, and gain an idea of the extent of the organisation needed. This is essential to be able to give you an accurate estimate of the time required to complete the job. Following the assessment, we’ll send you a detailed proposal which outlines the estimated cost.

$100 an hour seems like a lot. How do you justify that price?

This is the average rate for a professional organiser, and you get so much more than a clutter-free space for it. Our service is tailored to your family’s needs and any systems we design will be unique to you. Also, we don’t just declutter but also coach you on organising systems and how to keep your space free of clutter once we’re done. And the ongoing benefits of a clutter-free, organised home can be life changing! They include:

• Money saved - you won’t buy duplicates of items you already have because you’ll know where everything is. And if you have a storage unit that needs clearing out, the rent you save will very quickly pay for our service

• Time saved - you won’t waste hours looking for things

• More space in your home

• Greater calm and peace of mind from living in a clear, organised space

We also charge only for the hours spent with you at your home or shopping on your behalf. All the extra time spent on planning, research and travel is complimentary. Once the job is finished, we’re also available for ongoing support whenever you may need it.

Do I need to be there when you work?

You will need to be there for any decluttering work, as we cannot make decisions on your behalf about which belongings to keep or discard. However, you don’t have to be there for the organization part.

Do you offer maintenance of the systems you set up?

Yes. We can discuss a maintenance plan as part of the initial assessment or at the end of the project.

Do I need to buy products?

The choice will be yours. We will work with whatever storage products you already have but you may find that it’s worth investing in some products, for either functional or aesthetic reasons. We’re happy to guide you through various options.

Can you buy storage products for me?

Yes. However, it will be charged at the standard hourly rate.

Do you clean and remove rubbish?

We remove one car boot load of rubbish or donations to a charity of your choice as part of our service.. We do not provide a cleaning service beyond light dusting.

What’s your cancellation policy?

Please try to give us at least 48 hours’ notice if you need to change or cancel your booking, otherwise you will forfeit your deposit.

Do you charge for travel costs?

No.